As you may know, I’ve a novel due in the next couple weeks. By the time you read this I may already be done said novel, but I still want some padding during these days to give it a once over and make sure it’s in tip-top shape before it leaps forthwith into the publisher’s open, loving arms. That means, over the next two weeks, you’re going to see a bunch — nay, a bushel — of guest posts here at Ye Olde Terryblemyndes bloggery hut (“Where the Elite Meet to Secrete the Tweets”). Friday’s flash fiction will remain ongoing, however. Anywho, here then is a guest post from game designer and big brain, the Evil Hat hisownself, Fred Hicks. His website is here. And don’t forget to follow him on the Twitters.
You’re online. You’re plugged in. You’ve already got the notion in your head that you are your brand. Your presence online is important. Building a community of fans is the key to making it all go. You take all of these as the givens of life as a 21st-Century Connected Persona.
And you’re completely at sea when it comes to social media, the dark waters of forums, Facebook, Twitter, and more. Even though you’ve already accepted the principles I mention above, it gets all wibbledy-wobbledy when you sit down to turn those principles into concrete action. It’s a big ocean, and you left your water-wings at home.
Time to become a shark.
Whuh? Huh? You heard me. One of those big fuckers with sharp pointy teeth. Never stops swimming or it dies. Always on the lookout for food. Shark.
That’s how you’ll survive those waters. You get in there, you hunt down what you need, you rip into it when you find it, and then you move on. That’s how you navigate the waters of social media, instead of those waters navigating you.
Here’s how it’s done.
Don’t Stop Swimming
For you, this means you don’t slow down and soak in any one location as you make your rounds. Breeze on through. Social media is chock full of stuff that will hoover onto your face given half a chance. This is essentially crap that will keep you from getting on to the rest of your life.
You know that thing about how there will always be more movies you could see than you ever possibly will in your lifetime? The amount of stuff you could waste your time on in social media is worse. Unless you’re planning on making a job solely out of keeping up with everything that’s floating around in these waters, it’s not worth your time.
This isn’t something you have to be perfect at: every now and then something will grab your attention. It’s fine to read that stuff, interact a little. But always remember: keep on swimming. Stay in motion.
If It Doesn’t Feed You, It’s Not Worth It
You’re a shark. You gotta eat. Look for the chum in the water.
In social media, that bloodylicious chum is in the form of your fans making an effort to contact you. It doesn’t take more than a quick thank-you or a funny one-liner response to make that fan’s day. Nobody’s (reasonably) expecting you to write a thousand-word treatise in response to their inquiry. So do the 100-character reply. Your fan will feel like they made a connection. The emotion that comes with that will strengthen the bond to you, and thus, the fandom. And that fandom’s what feeds you.
But sometimes you’ll need to hunt a little, too. Learn how to do a keyword search on Twitter, and save that search so you can run it regularly. Hook yourself up with Google blog search and give it your name and the names of your works. And whenever one of those pings with something new, that’s your blood in the water: get there, make a connection, and swim on, well-fed.
Let Them See The Fin
You’ve got a leg up on the shark. Your food wants you to eat it. So, if your fans are there to feed you, they need to be able to find you. The trick is in figuring out how to do it in a way that doesn’t slow down your swimming.
Automatic integration is the key, here. Make it possible for your blog to tweet when your post goes up, so those posts don’t happen in silence. Facebook makes it possible to automatically posts your wall messages to Twitter, or vice-versa — make that connection, so you don’t end up cheating one audience out of what the other one gets, and so you don’t have to manually push the same message twice.
Stay Frosty
Sharks do not care about how the other fish feel about them.
I’ll be the first to admit that this one’s tricky in the translation. Somebody takes a big crap on that story you wrote, it’s hard not to get all aflame about it. But there’s no percentage in letting others feel that heat. It’s a distraction. It doesn’t feed you. You’ll get in a fight, maybe you’ll both bite each other, and importantly you’ll limp away the worse for wear. Best to ignore it and swim along.
Or maybe do one better, and weaken this faux-predator with the gnashing teeth of kindness: thank them for taking the time to look at your stuff. Be polite, friendly, and awesome. They’ll look the ass, and folks who don’t like them will see a potential new connection in you.
Where’s The Blood?
Fellow sharks, sound off. Where are you smelling the blood? How do you stay swift, stay swimming? And where are you getting gummed up with social media? Let’s see if we can’t rip into your troubles and put you back in place as the apex predator of these here waters.
Andrew Watson says:
Fantastic! Love the post. As someone who’s just started an RPG blog, it’s something that I’ve been thinking about a great deal.
One of the trends that I’ve noticed over time is that my plugs on Facebook tend to attract a lot more views than my plugs on Twitter. It could be related to having more contacts on Facebook, but I’m thinking I might not be maximising the possibilities that Twitter offers.
One of the things that I’ve been considering is starting a Twitter account specifically for updates and discussion of the blog. That way, I have more freedom to seek out people who might be interested in what I have to say on the blog, but don’t really want to read all the other tripe that I tweet about. But, personally, I tend to zone out when I have people add me on Twitter for the sake of advertising their website or business, which is a similar principle. I’d rather attract potential readers than alienate them.
One thing that has met with success is that we’ve started a Facebook group for the blog. It’s generated a lot of views and a lot of discussion (to the extent that people use Facebook as the primary medium for discussion on posts, rather than the comment feature). On the other hand, there’s no option to simply ‘invite’ people to join the group. As an admin I can automatically add them, meaning that they have to opt out manually. I know a number of people who might be interested, but I’d rather present them with the option of joining. Any thoughts?
Cheers,
Andrew
April 6, 2011 — 2:11 AM
Sparky says:
Excellent blog post, though I have to admit I read the entire thing in the voice of the slick 80s businessman from the Future Stock episode of Futurama.
I haven’t built much of a personal brand yet but thanks for the advice on how to approach it.
On a totally unrelated note: Evil Hat is my favorite game company solely for how badass the Dresden Game is. To bad I can’t find a group interested in it.
April 6, 2011 — 5:11 AM
Josin says:
Heh. I saw the title and at first thought I was on a different blog. (I follow an agent who goes by the name Query Shark).
I’ve definitely fallen prey to “slowing down” a few times. The first time you start bouncing around social media, when everything’s glittery and shiny and new and all those people are talking and once and you just want to get in on the conversation and see if anyone notices you hanging around the fence on the playground are exciting, but they’re a total time-suck if you don’t watch yourself. If you’re not careful, you end up like a kid on Rumshpringa, totally overwhelmed by all the noise and flashing lights with no idea how to handle any of it.
“If it doesn’t feed you…” is good advice no matter what the subject. If you can “polite” your way to starvation
I didn’t know you could set a blog to Tweet new post announcements… I must go Google.
As for the last one: I hang out on a lot of writer/agent/etc blogs / forums and participate when they have “peer critique” posts. I’ve had more than a few people tell me I’m mean because I don’t tell everyone their opus is written in unicorn glitter on silk parchment. However, it’s very rarely the person who wanted outside eyes on their work with the complaint.
I hate the “sandwich method” with a passion (someone decided that the best way to help people improve is to “sandwich” any critical remarks between two “positive” aspects of the writing… well, sometimes there aren’t 2 positives. Sometimes it sucks from beginning to end and if you don’t say so, the guy writing it is going to end up scratching his head as to why no agent out there bothers with anything but a form rejection when that friggin’ 2-to-1 ratio doesn’t hold in the real world.) Honesty is valued more than empty praise; most people are just afraid of getting called on being blunt.
April 6, 2011 — 6:12 AM
Amber J. Gardner says:
“…the gnashing teeth of kindness”
I think I like you.
This is good. I think the biggest problem is to not stop swimming. Distractions are a bitch. Keeping your eye on the ball (or in this case, the tasty fish or sealion) is probably the key.
April 6, 2011 — 7:03 AM
Gloria Oliver says:
Loved the post! (JAWS theme is now embedded in my head)
A couple of things for peeps to use: Facebook – networkedblogs.com app – will send your blog to all pages, fan, business, whatever, as long as you list it. Can also send a Twitter message.
However, for timed/recurring Twitter messages I would recommend Twaitter.com You can schedule and make them all different. (I tend to do some of my blog posts ahead of time and schedule them, so this feature let’s me schedule the reminders are well, Very handy!)
Let’s keep swimming. I’m getting hungry.
April 6, 2011 — 11:10 AM
Fred Hicks says:
Andrew – I find that splitting up into multiple twitter accounts is occasionally useful, but often isn’t the thing. Multiple accounts means managing multiple login sessions somehow, and that’s some additional distraction coming right at you. Sometimes that’s something you have to weather anyway because the need is definitely there — but make sure it really is before you adopt that strategy. Your presence on twitter should be *your presence* on twitter. If folks only want a sub-slice of that, they’ve got other ways to get what they need (like feeding the blog’s RSS into their Google Reader account, etc). Don’t put too much effort into carrying loads for folks who can carry those loads perfectly fine themselves.
I really only use Facebook as a proxy for my tweeting (this fits the kind of shark I am), so I’m not sure I have a good perspective on your blogging conundrum. Sounds like Gloria has some ideas for you, though.
April 6, 2011 — 12:41 PM
Lisa Kilian says:
Great post! Stay swimming is exactly right. That’s the only way I can survive.
Mostly, time limits are my friend. I’m on for 15 minutes or so, scramble to do my duties, and then spend 30 min or an hour on work. Repeat.
It’s the only way to survive.
Thanks!
April 6, 2011 — 2:33 PM
John "Ol' Chumbucket" Baur says:
This is brilliant. Read lots of “how to use social media” and this is the first one that makes sense, in a way that you can act on. Fin up, I’m in the water, looking for blood.
April 8, 2011 — 11:18 PM
Sylvia says:
Well, I think spending time on Twitter and Facebook (limited in short bursts admittedly) has done a lot of users a lot of good. It seems to me picking one and interacting would be more valuable than spamming multiple feeds with your blog posts and echoes.
Also, it is trivial to use multiple twitter accounts with a good client. I recommend Tweetdeck but Hootsuite is web-based which some people prefer. There are a lot of other ones.
But I’m sort of surprised, having seen how Chuck Wendig uses Twitter, that the advice on the blog appears to be don’t interact or learn things from it, just use it for broadcast.
April 13, 2011 — 3:41 PM
terribleminds says:
@Sylvia:
For the most part, I do everything in this article, actually — I don’t think the advice here is so easily distilled as merely “broadcasting.”
(I don’t auto-tweet, and I don’t connect FB to Twitter. Seems too noisy to me, and less personalized.)
That said, guest posts don’t have to reflect my way of doing things. They just have to be interesting, thoughtful, or at the very least, chockablock with sweet profanity.
— c.
April 13, 2011 — 3:52 PM
Sylvia says:
Perhaps I read too much into the don’t stop swimming and link everything together analogies. I took that to mean, say your piece and don’t listen because it’s a waste of time – that is, use it to broadcast. It sounds like that wasn’t right. I definitely agree with Lisa about time limits.
I guess, it seemed to me that the advice was to take care *not* to interact on Twitter (and just autosend to other social media channels) whereas I’m pretty sure I’ve seen you RT or comment on something not stated directly @ you by a fan.
I take your point regarding the guest posts. 🙂
April 13, 2011 — 4:19 PM
Fred Hicks says:
Sylvia, have another look at “If it doesn’t feed you” section above. That’s precisely about interacting, not broadcasting. But moreover it’s about interacting wisely.
April 15, 2011 — 9:17 AM